BOOK FOREDRAG
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ORGANISASJONSRÅDGIVNING

Crisis Management

Handbook of Crisis Management

Effective crisis management is crucial for any organization. An individual's assessments and actions play a decisive role when a crisis arises and unfolds. All levels of an organization must therefore be prepared and trained on how to handle crises. Through mental training, stress management, collaboration, and effective leadership, critical incidents can be managed in the best possible way.

In the book, you will learn more about:

  • phases in crisis management
  • principles of crisis management
  • preparedness and societal security
  • crisis management and communication
  • practical crisis and emergency management
  • training of crisis and emergency teams
  • staff methodology and crisis management for leaders
  • crisis management from an organizational perspective
  • planning, execution, and evaluation of exercises

The Handbook on Crisis Management provides you with the tools you need, both before, during, and after the crisis. The book is written for studies in preparedness and crisis management, as well as for leaders in the private sector and public sector. The 2nd edition presents expanded crisis scenarios and strategies for managing prolonged crises.

Published in Scandinavian. 

Available as e-book

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Safe Schools

Violence and threats are a societal problem that increasingly affects the upbringing and education sector.

The Handbook on Conflict Management in the Upbringing and Education Sector teaches you how to prevent dangerous situations, and provides insights into research-based conflict management techniques that can be applied across a wide range of situations. The book also presents methods for practical training, allowing you to practice the skills you have learned. You will gain a new perspective on how we, together, can achieve increased safety by preventing and managing serious incidents in kindergartens and educational institutions.

The Handbook on Conflict Management in the Upbringing and Education Sector offers practical advice for everyone working in schools and kindergartens, and for students entering these important professions. The book is also highly relevant for leaders, employees with tasks in HR and HSE, union representatives, and safety delegates in the sector.

Published in Scandinavian

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Workplace Violence Prevention in Healthcare and Social Services

Violence, threats, and harassment are experienced by many working in the health and social sector, and pose a problem that extends beyond the health, work environment, and safety of those affected.

The Handbook on Conflict Management in the Health and Social Sector approaches conflict management by balancing the fundamental need for personal safety with the integrity and dignity that must underlie all interactions with vulnerable fellow humans. The book emphasizes practical risk assessment, conflict-reducing communication, and effective methods to increase safety at work, both in one's own workplace, in public spaces, and in others' homes. It offers new research-based strategies, tools, and methods for preventing violence and threats of violence for all employees in the health and social sector.

The Handbook on Conflict Management in the Health and Social Sector is written for employees and students but is useful reading for safety representatives, union representatives, and other employees with tasks in HR, HSE, and professional quality and development.

Published in Scandinavian 

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Conflict Management - Risk assessment and Decision Making in Law Enforcement

Violence, threats, and harassment are experienced by many working in the police and justice sector, and are an escalating problem that affects health, the work environment, and ultimately legal security.

The Handbook on Conflict Management in the Justice Sector introduces new strategies for practical risk assessment and self-protection, based on the increasingly stringent requirements of occupational health legislation. The book approaches conflict management by providing new insights into communication as an effective tool even in deadlocked situations. It offers new research-based strategies, tools, and methods for handling conflict situations - based on the fragile social contract that exists when exercising authority and power.

The book is written for students and employees in the police, correctional services, and customs, military police, and military guards, as well as for security guards, orderlies, and others with security tasks - both private and public.

The book is also highly relevant for professional groups with control and supervisory tasks, and for anyone who wishes to gain insight into the demanding everyday life faced by frontline employees.

Published in Scandinavian

Visit Cappelen Damm Academic Press